Some users on HC system are unable to perform dictations

Incident Report for nVoq Public

Resolved

This incident has been resolved.

Posted Dec 13, 2018 - 13:53 MST

Monitoring

A fix to the problem has been applied and we are monitoring the results.

Posted Dec 13, 2018 - 11:45 MST

Identified

The issue has been identified and seems to be limited to one tenant.

Posted Dec 13, 2018 - 10:40 MST

Investigating

We are currently investigating this issue.

Posted Dec 13, 2018 - 10:30 MST

This incident affected: healthcare.nvoq.com (Healthcare: HTTPS Dictations, Healthcare: Websocket Dictations).