All Systems Operational

About This Site

nVoq's Status Page shows the current health and system uptime for the past 90 days. Here, you can check on current status for any nVoq URL address including the Administrative Console. Maintenance notifications, outage incidents, and post-mortem reports are posted here.

For help beyond what is shown below, please visit https://support.nvoq.com or contact support@nvoq.com.

SayIt at healthcare.nvoq.com Operational
90 days ago
99.85 % uptime
Today
Healthcare: SayIt Administration Portal ? Operational
90 days ago
99.85 % uptime
Today
Healthcare: Voice Shortcuts ? Operational
90 days ago
99.85 % uptime
Today
Healthcare: HTTPS Dictations ? Operational
90 days ago
99.85 % uptime
Today
Healthcare: Websocket Dictations ? Operational
90 days ago
99.85 % uptime
Today
SayIt at secure.nvoq.com Operational
90 days ago
100.0 % uptime
Today
Secure: SayIt Administration Portal ? Operational
90 days ago
100.0 % uptime
Today
Secure: Voice Shortcuts ? Operational
90 days ago
100.0 % uptime
Today
Secure: HTTPS Dictations ? Operational
90 days ago
100.0 % uptime
Today
Secure: Websocket Dictations ? Operational
90 days ago
100.0 % uptime
Today
SayIt at canada.nvoq.com Operational
90 days ago
100.0 % uptime
Today
Canada: SayIt Administration Portal ? Operational
90 days ago
100.0 % uptime
Today
Canada: Voice Shortcuts ? Operational
90 days ago
100.0 % uptime
Today
Canada: HTTPS Dictations ? Operational
90 days ago
100.0 % uptime
Today
Canada: Websocket Dictations ? Operational
90 days ago
100.0 % uptime
Today
SayIt at eval.nvoq.com Operational
90 days ago
100.0 % uptime
Today
Eval: SayIt Administration Portal ? Operational
90 days ago
100.0 % uptime
Today
Eval: Voice Shortcuts ? Operational
90 days ago
100.0 % uptime
Today
Eval: HTTPS Dictations ? Operational
90 days ago
100.0 % uptime
Today
Eval: Websocket Dictations ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jun 17, 2019

No incidents reported today.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.

Jun 6, 2019

No incidents reported.

Jun 5, 2019
Resolved - The SayIt deployment at https://healthcare.nvoq.com has been upgraded to release 14.1.01. This release contains bugfixes to alleviate recent system performance issues.
Jun 5, 13:12 MDT
Jun 4, 2019
Postmortem - Read details
Jun 6, 13:58 MDT
Resolved - This problem appears to be resolved, there have been no additional inquiries regarding performance latency. We are still actively monitoring for signs of system slowness.

We sincerely apologize for any inconvenience that this issue has caused you and your customers. Please continue to reach out to nVoq Support at support@nvoq.com if you experience any further issues.
Jun 4, 11:58 MDT
Monitoring - Performance issues that affected the Sayit Client, API users, and Sayit Admin console seem to be rectified at this moment. We are able to detect the degraded performance as soon as it occurs and have a remedy in place that should have the issue resolved very quickly. We are still investigating the root cause of this issue. Please continue to reach out to nVoq Support support@nvoq.com if you experience any further issues.
Jun 4, 10:28 MDT
Identified - We are aware of the issue with the transcript returning slowly or not at all. We are currently working to address the issue and apologize for any inconvenience that this issue is causing.
Jun 4, 08:46 MDT
Jun 3, 2019
Postmortem - Read details
Jun 6, 13:58 MDT
Resolved - This problem appears to be resolved. There have been no additional inquiries in regards to this issue in the last 4 hours. If you experience any further issues please reach out to nVoq Support at support@nvoq.com.
Jun 3, 15:42 MDT
Update - We have not received any more instances in regards to this issue. Everything seems to be operational at this time. We are still closely monitoring the system. If you experience any additional issues please reach out to nVoq Support at support@nvoq.com.
Jun 3, 11:17 MDT
Monitoring - Our testing indicates that dictations are returning more quickly and the latency has subsided on the SayIt Administrator console. We are monitoring this issue. If you experience any additional issues please reach out to nVoq Support at support@nvoq.com.
Jun 3, 09:55 MDT
Update - Users are experiencing transcripts not returning when dictating and users are receiving an error message that displays: Dictation failed due to server session timeout.
Jun 3, 09:34 MDT
Identified - We are aware that transcripts are not returning and there is slowness when accessing the Sayit Administrator console. We apologize for the inconvenience at this time and are working to resolve the issue as quickly as possible.
Jun 3, 09:20 MDT